See also:

How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

General maintenance
Listed below are the general maintenance items that should be performed at the intervals specified in the “Warranty and Service Guide” or “Owner’s Manual Supplement”. It is recommended t ...

What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...