How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Distance and time to destination
    When the vehicle is on the guidance route, the distance and the estimated travel/arrival time to the destination are displayed. When the vehicle is not on the guidance route, the distance and the ...

    Automatic Transmission
    ■Shift positions P Park* R Reverse N Neutral (drive not engaged) D Drive S “S” mode *: The engine can only be started in “P”. The vehicle can only be shifted out of “P” ...

    Disabling the TRAC or Active TRAC/VSC systems
    If the vehicle gets stuck in fresh snow or mud, the TRAC or Active TRAC/ VSC systems may reduce power from the engine to the wheels. You may need to turn the system off to enable you to rock the v ...