How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Cleaning and protecting the vehicle exterior
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    Locking the driver’s door from the outside without a key
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    What is the Dispute Settlement Program?
    This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having ...