How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

    Positions for towing hitch receiver and hitch ball
    1. Weight carrying ball position: 50.5 in. (1282.9 mm) 2. Hitch receiver pin hole position: 44.1 in. (1120.4 mm) ...

    Route guidance screen
    During route guidance, various types of guidance screens can be displayed depending on conditions. Screen layout 1.Distance to the next turn and the arrow indicating turning direction 2. Curren ...