How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

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    Scheduled Maintenance Log
    1This service, excluding maintenance required for special operating conditions, is complimentary when performed by an authorized Lexus dealership. 2This service is complimentary when performed b ...

    Before towing
    The following may indicate a problem with your transmission. Contact your Lexus dealer before towing. • The engine is running but the vehicle will not move. • The vehicle makes an abnormal sou ...