How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Back door
    The back door can be locked/unlocked and opened by the following procedures. Locking and unlocking the back door Entry function Wireless remote control Door lock switch Opening the back door from ...

    “Information” screen
    ...

    Overview button and guidance screen
    *: Press and hold the “PWR·VOL” knob for 3 seconds or more to turn off the screen and restart the navigation system. Do this when the vehicle-mounted device response is extremely slow. ...