How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Console box (if equipped)
    Your vehicle is equipped with either a console box or cool box. For vehicles with the cool box, refer to P. 541. Console box Lift the lid while pulling up the lower lever to release the lock. &n ...

    Typical voice guidance prompts
    The voice guidance provides various messages as you approach an intersection, or other point where you need to maneuver the vehicle. 1. “Proceed about 5 miles to Main street.” 2. “In h ...

    Back door
    The back door can be locked/unlocked and opened by the following procedures. Locking and unlocking the back door Entry function Wireless remote control Door lock switch Opening the back door from ...