How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Setting or changing the PIN
     - Setting a PIN Select “Set PIN” using a voice command or the “TUNE/SEL” knob. Enter a PIN using a voice command or the “TUNE/SEL” knob. When using the “TUNE/SEL” knob, ...

    Making a phone call
     - Making a phone call • Dialing by inputting a number “Dial by number” • Dialing by inputting a name “Dial by name” • Speed dialing • Dialing a number stored in the outgoin ...

    If your vehicle has to be stopped in an emergency
    Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the following procedure: Steadily step on the brake pedal with both feet and ...