How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Cautions & Notices
    CAUTION This is a warning against something which, if ignored, may cause death or serious injury to people. You are informed about what you must or must not do in order to reduce the risk of deat ...

    Customization
    Customizable features Your vehicle includes a variety of electronic features that can be personalized to suit your preferences. Programming of these preferences can be performed by your Lexus dea ...

    What other recourse do I have?
    If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that th ...