How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Active head restraints
    When the occupant’s lower back presses against the seatback dur- ing a rear-end collision, the head restraint moves slightly forward and upward to help reduce the risk of whiplash on the seat oc ...

    Driver monitor sensor (if equipped)
    The driver monitor sensor detects the direction the driver is facing. The system determines whether the driver is facing forward. The pre-collision system is operational when • Pre-collision se ...

    What other recourse do I have?
    If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that th ...