How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    When receiving a phone call
     - Answering the phone Press the off-hook switch.  - Refusing the call Press the on-hook switch. ...

    Taking out the jack
    Remove the cover. Unhook the rubber band and take out the jack. 1. For loosening 2. For tightening   ...

    If you have questions
    If you have questions or concerns about your vehicle’s federal emission warranty coverage, please follow the steps described on pages 9–10. In the case of the Emission Performance Warranty, y ...