How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Setting and deleting destinations
    ADDING DESTINATIONS Destinations can be added and routes can be searched again. 1 Touch “Route”. 2 Touch “Add”. 3 Input an additional destination in the same way as a destination sea ...

    Reporting safety defects for U.S. owners
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ad ...

    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance is essential. It is the owner’s responsibility to perform regular checks. Lexus recommends the following maintenance. ...