Roadside Assistance
Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage.
Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. territories and Canada. Assistance is administered through the American Automobile Association.
Services Provided
• Roadside services such as battery
jump-start, tire change, fuel
delivery, vehicle extrication and
towing in case of minor accident.
• Towing to the nearest Lexus
dealership (or an alternate repair
facility, if necessary).
• Assistance in locating alternate
transportation and lodging.
How to Get Help
To obtain roadside assistance, take
the following steps:
1) Call (800)25-LEXUS (800/255-
3987).
2)Have as much of the following
information as possible:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Owner’s name and home
address
• Vehicle license plate number
• Location of vehicle, including
the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance coverage
expires, you may join a motor
club created exclusively for Lexus
owners. Benefits include roadside
assistance coverage, a trip-planning
service and discounts on travel and
dining. For further information, call
(800)25-LEXUS.
See also:
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Hands-free System (For Cellular Phone)
■Bluetooth® phone pairing
Compatible Bluetooth®-equipped phones can be connected to the vehicle,
enabling
hands-free operation. Please refer to the cellular phone manufacturer’s user
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Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of
printing. However, the program may be changed without notice.
Contact the Lexus Customer Satisfaction Department at (8 ...