Vehicle Service History
When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database.
This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States — a great convenience if you relocate or need to have your vehicle serviced while traveling.
See also:
What to do if...
f you have a flat tire
Engine immobilizer system
If the engine will not start
If the vehicle battery is discharged
If the shift lever cannot be shifted from “P”
If your vehicle ov ...
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail
it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle,
or you may request a form by ca ...
What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance
that arise during the greater of 1) four years or 50,000 miles from the vehicle’s
in-service date, whichever i ...