See also:

How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

Dispute resolution
If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...

Hood
Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Move the auxiliary catch lever to side direction and lift the ho ...