Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes ex tensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

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    How to Get Help
    To obtain roadside assistance, take the following steps: 1) Call (800)25-LEXUS (800/255- 3987). 2)Have as much of the following information as possible: • 17-digit Vehicle Identification Number ( ...

    Ignition system
    NOTICE  - Iridium-tipped spark plugs Use only iridium-tipped spark plugs. Do not adjust the spark plug gap. ...

    If your vehicle fails an emissions test
    If your vehicle fails an EPA-approved emissions test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a cop ...