Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes ex tensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Sun visors
    1. To set the visor in the forward position, flip it down. 2. To set the visor in the side position, flip down, unhook, and swing it to the side. 3. To use the side extender, place the visor in ...

    Explanation of maintenance items
    The following descriptions are provided to give you a better understanding of the maintenance services that should be performed on your vehicle. The scheduled maintenance log indicates at which ...

    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...