What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
Winter driving tips
Carry out the necessary preparations and inspections before driving the vehicle
in winter. Always drive the vehicle in a manner appropriate to the prevailing weather
conditions.
- Pre-winte ...
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration
to the arbitrator’s decision — is designed to take no more than 40 days. A decision
may be delayed if:
• You ...
Are there limits to the scope of arbitrated decisions?
Arbitrated decisions do not include:
• Attorney fees
• Punitive damages
• Multiple damages
• Consequential damages, other than incidental damages that you may be entitled
to under law ...