What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    Setting or changing the PIN
     - Setting a PIN Select “Set PINâ€� using a voice command or the “TUNE/SELâ€� knob. Enter a PIN using a voice command or the “TUNE/SELâ€� knob. When using the “TUNE/SELâ€� knob, ...

    Defogging the windshield
    Defogging The air intake is automatically switched to (outside air) mode. It is not possible to recircu- lated air mode when the switch is on. The air conditioning system oper- ates automaticall ...

    Dispute resolution
    If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...