What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    Main Owner’s Manual
    Please note that this manual applies to all models and explains all equipment, includ- ing options. Therefore, you may find some explanations for equipment not installed on your vehicle. All spec ...

    NCDS Arbitration
    What is the Dispute Settlement Program? This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case ...

    What is not covered
    These warranty obligations do not apply to failures or noncompliance caused by: ʉۢ The use of replacement parts not certified in accordance with aftermarket parts certification regulation ...