What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration
to the arbitrator’s decision — is designed to take no more than 40 days. A decision
may be delayed if:
• You ...
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800)25-LEXUS (800/255- 3987).
2)Have as much of the following information as possible:
• 17-digit Vehicle Identification Number ( ...
Starting the engine
Ensure that the shift lever is
in P and depress the brake pedal.
Touch the Lexus emblem side of the electronic key to the “ENGINE START STOP”
switch.
If any of the doors is opened or clos ...
