What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    Some basics
    This section describes some of the basic features of your audio/video system. Some information may not pertain to your system. Your audio/video system works when the “ENGINE START STOP” switch i ...

    Dispute resolution
    If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...

    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance is essential. It is the owner’s responsibility to perform regular checks. Lexus recommends the following maintenance. ...