What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
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How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly
and equitably resolve your concerns. The decision-maker is an impartial third party.
The decision of the arbitr ...
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How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800)25-LEXUS (800/255- 3987).
2)Have as much of the following information as possible:
• 17-digit Vehicle Identification Number ( ...