What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there may
be a problem with the shift lock system (a system to prevent accidental operation
of the shift lever). Have the vehicle ...
What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance
that arise during the greater of 1) four years or 50,000 miles from the vehicle’s
in-service date, whichever i ...
Driving in vehicle-to-vehicle distance control mode
This mode employs a radar sensor to detect the presence of vehicles up to approximately
400 ft. (120 m) ahead, determines the current vehicle- to-vehicle following distance,
and operates to mainta ...