What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

    Selecting and scanning files
     - Selecting a file Turn the “TUNE/SEL” knob or press “” or “” on the “SEEK•TRACK” button to select the desired file.  - Scanning the files in a folder Press the “ ...

    Auxiliary boxes
    Type A Press in the button and then pull down the lid. The overhead console is useful for temporarily storing sunglasses and similar small items. Type B Slide the auxiliary box lid. Type C ( ...