What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    Body Repairs
    If you’re involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That’s why it is important to make sure repairs are made only with Genuine ...

    How much will it cost?
    The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitr ...

    Child restraint systems
    A child restraint system for a small child or baby must itself be prop- erly restrained on the seat with the lap portion of the lap/shoulder belt. The laws of all 50 states of the U.S.A. and Canad ...