How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Example based on your vehicle
    1. Cargo capacity 2. Total load capacity When 2 people with the combined weight of 366 lb. (166 kg) are riding in your vehicle, the available amount of cargo and luggage load capacity will be as ...

    Opening, closing and locking the doors
    Smart access system with push-button start The following operations can be performed simply by carrying the electronic key (including the card key) on your person, for example in your pocket. (T ...

    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...