How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.
See also:
Have the vehicle inspected by your Lexus dealer immediately.
Failing to investigate the cause of the following warnings may lead to the system
operating abnormally and possibly cause an accident. Have the vehicle inspected
by your Lexus dealer immediately.
...
Locking the driver’s door from the outside without a key
Move the inside lock button to the
lock position.
Close the door.
The door cannot be locked if the “ENGINE START STOP” switch is in ACCESSORY or
IGNITION ON mode, or the electronic key is ...
Rear door child-protector lock
The door cannot be opened from inside the vehicle when the lock is set.
1. Unlock
2. Lock
These locks can be set to prevent children from opening the rear doors. Push
down on each rear door switc ...