How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Glove box
    1 Open (push button) 2 Unlock with the mechanical key 3 Lock with the mechanical key - Glove box light The glove box light turns on when the tail lights are on. - Removing the separate tray ...

    Quality Control
    You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This proce ...

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...