How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Lexus Insider
    Lexus Insider is an optional service that can send audio messages, or articles, to participating owners’ vehicles via the navigation system. Potential Lexus Insider subjects might include, for e ...

    Wheels
    If a wheel is bent, cracked or heavily corroded, it should be replaced. Otherwise, the tire may separate from the wheel or cause loss of handling control.  - Wheel selection When replacing whe ...

    If you have questions
    If you have questions or concerns about your vehicle’s federal emission warranty coverage, please follow the steps described on pages 9–10. In the case of the Emission Performance Warranty, y ...