How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Quality Control
    You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This proce ...

    How long is the arbitration process?
    The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if: • You ...

    Map database information and updates
    This system uses the maps of DENSO. END USER LICENSE AGREEMENT PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE NAVIGATION SYSTEM THIS IS A LICENSE AGREEMENT FOR YOUR COPY OF THE SPATIAL M ...