How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    If your vehicle has to be stopped in an emergency
    Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the following procedure: Steadily step on the brake pedal with both feet and ...

    Rear view monitor system
    The rear view monitor assists the driver by displaying an image of the area behind the vehicle while reversing. The image is displayed in reverse on the screen. This reversed image is a similar im ...

    Are there limits to the scope of arbitrated decisions?
    Arbitrated decisions do not include: • Attorney fees • Punitive damages • Multiple damages • Consequential damages, other than incidental damages that you may be entitled to under law ...