What other recourse do I have?

If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.

    See also:

    Reporting safety defects for U.S. owners
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

    Navigation System
    ■Register home 1 Press “DEST” button 2 Touch “Go Home” 3 Touch “Yes” 4 Touch the desired screen button and enter the location in the same way as for a destination search. ...