What other recourse do I have?

If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.

    See also:

    Vehicle Service History
    When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automot ...

    Cleaning and protecting the vehicle interior
    The following procedures will help protect your vehicle’s interior and keep it in top condition:  - Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty s ...

    If you have repair delays questions
    If you have questions or concerns about your vehicle’s California emission warranty coverage, please follow the steps described. You may also request information from or report complaints to: ...