What other recourse do I have?

If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.

    See also:

    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance is essential. It is the owner’s responsibility to perform regular checks. Lexus recommends the following maintenance. ...

    Adjusting the position and opening and closing the air outlets
    Roof side outlets 1. Direct air flow to the left or right, up or down. 2. Turn the knob fully to the back of the vehicle to close the vent.  - Air conditioning system settings When the “E ...

    SRS airbag instructions for Canadiaowners (iFrench)
    ...