See also:

Active head restraints
When the occupant’s lower back presses against the seatback dur- ing a rear-end collision, the head restraint moves slightly forward and upward to help reduce the risk of whiplash on the seat oc ...

How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

Repair delays
If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus’ provisions for emergency warranty repairs. ...