Roadside Assistance
Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage.
Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. territories and Canada. Assistance is administered through the American Automobile Association.
Services Provided
• Roadside services such as battery
jump-start, tire change, fuel
delivery, vehicle extrication and
towing in case of minor accident.
• Towing to the nearest Lexus
dealership (or an alternate repair
facility, if necessary).
• Assistance in locating alternate
transportation and lodging.
How to Get Help
To obtain roadside assistance, take
the following steps:
1) Call (800)25-LEXUS (800/255-
3987).
2)Have as much of the following
information as possible:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Owner’s name and home
address
• Vehicle license plate number
• Location of vehicle, including
the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance coverage
expires, you may join a motor
club created exclusively for Lexus
owners. Benefits include roadside
assistance coverage, a trip-planning
service and discounts on travel and
dining. For further information, call
(800)25-LEXUS.
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