Roadside Assistance

Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage.

Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. territories and Canada. Assistance is administered through the American Automobile Association.

Services Provided
• Roadside services such as battery jump-start, tire change, fuel delivery, vehicle extrication and towing in case of minor accident.
• Towing to the nearest Lexus dealership (or an alternate repair facility, if necessary).
• Assistance in locating alternate transportation and lodging.

How to Get Help
To obtain roadside assistance, take the following steps: 1) Call (800)25-LEXUS (800/255- 3987).
2)Have as much of the following information as possible:
• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb
• Owner’s name and home address
• Vehicle license plate number
• Location of vehicle, including the nearest major intersection
3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

Additional Coverage
After your roadside assistance coverage expires, you may join a motor club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discounts on travel and dining. For further information, call (800)25-LEXUS.

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