Vehicle Service History
When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database.
This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States — a great convenience if you relocate or need to have your vehicle serviced while traveling.
See also:
Dimensions and weight
*1: Unladen vehicle
*2: Vehicles without rear height control air suspension
*3: Vehicles with rear height control air suspension
*4: Vehicles without an antenna and roof rails
*5: Vehicles witho ...
What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance
that arise during the greater of 1) four years or 50,000 miles from the vehicle’s
in-service date, whichever i ...
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office
for response.
At the request of either party or the arbitrators, NCDS may schedule a technical
inspection. This may ...