Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Reporting safety defects for U.S. owners
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

    Destination search by “Previous Destinations”
    1. Push the “DEST” button. 2. Touch “Previous Destinations” on the “Destination” screen. The previous starting point and up to 100 previously set destinations are displayed on the sc ...

    Listing the registered portable players
    Select “List Audio Players (List Audios)” using a voice command or the “TUNE/SEL” knob. The list of registered portable players will be read aloud. When listing is complete, the system retu ...