Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Crawl Control (with Turn Assist function)
    Crawl Control allows travel on extremely rough off-road surfaces at a fixed low speed without pressing the accelerator or brake pedal. To select a speed mode, shift the Crawl Control switch for ...

    Replacement parts
    Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehi ...

    Head restraints
    Head restraints are provided for all seats. Front and second seats Vertical adjustment 1. Up Pull the head restraints up. 2. Down Push the head restraint down while pushing the lock release but ...