Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

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    How long is the arbitration process?
    The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if: • You ...