Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Owner’s warranty responsibilities
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus recommends that you retain all receipts covering maintenance on your vehi ...

    Safety Connect
    Safety Connect is a subscription-based telematics service that uses Global Positioning System (GPS) data and embedded cellular technol- ogy to provide safety and security features to subscribers. Sa ...

    Opening, closing and locking the doors
    Smart access system with push-button start The following operations can be performed simply by carrying the electronic key (including the card key) on your person, for example in your pocket. (T ...