Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    How much will it cost?
    The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitr ...

    Do-it-yourself service precautions
    If you perform maintenance yourself, be sure to follow the correct procedure given in these sections. CAUTION The engine compartment contains many mechanisms and fluids that may move sud- ...

    Setting speed dials
    Select “Set Speed Dial (Speed Dial)” using a voice command or the “TUNE/SEL” knob. Pattern A Select the data to be registered as a speed dial by either of the following methods, and se ...