Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Replacement parts
    To ensure optimum performance and maintain the quality built into your vehicle’s emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the system ...

    Bluetooth® audio system
    The Bluetooth® audio system enables you to enjoy music played on a portable digital audio player (portable player) from the vehicle speakers via wireless communication. This audio system supports ...

    Front automatic air conditioning system
    Air outlets and fan speed are automatically adjusted according to the temperature setting. Vehicles with a navigation syste Refer to the “Navigation System Owner’s Manual”. Vehicles without ...