Maintenance
You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty.
When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose.
Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. However, any failure or noncompliance caused by improper maintenance or repairs is not covered by this warranty.
See also:
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in a ...
Washer fluid
If any washer does not work or the warning message appears on the multi-information
display, the washer tank may be empty. Add washer fluid.
CAUTION
- When refilling the washer fluid
Do n ...
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office
for response.
At the request of either party or the arbitrators, NCDS may schedule a technical
inspection. This may ...