If you have questions

If you have questions or concerns about your vehicle’s federal emission warranty coverage, please follow the steps described on pages 9–10. In the case of the Emission Performance Warranty, you may also request information from or report complaints to:

U.S. Environmental Protection Agency
Vehicle Programs & Compliance Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460

Vehicles equipped with a California Certified Emission Control System that are registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control Warranty (see page 28).

Arizona, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington are the other states to which the California Emission Control Warranty currently applies.

    See also:

    APPS
    ACTIVATING “APPS� Each time “Apps� is activated, the system checks for updates. When there are no updates available, the main menu screen will be displayed right after a screen indicating ...

    How long is the arbitration process?
    The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if: • You ...

    Have the vehicle inspected by your Lexus dealer immediately.
    Failing to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Lexus dealer immediately. ...