If your vehicle fails a smog-check test
If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog-check test report.
Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, “Obtaining Warranty Service.”
See also:
What other recourse do I have?
If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance,
you may pursue any other legal remedies available to you, including small claims
court. You should be aware that th ...
Cautions & Notices
CAUTION
This is a warning against something which, if ignored, may cause death or
serious injury to people. You are informed about what you must or must not do in
order to reduce the risk of deat ...
