If your vehicle fails a smog-check test
If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog-check test report.
Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, “Obtaining Warranty Service.”
See also:
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office
for response.
At the request of either party or the arbitrators, NCDS may schedule a technical
inspection. This may ...
California Emission Control Warranty
Vehicles equipped with a California Certified Emission Control System that
are registered and operated in California or any state that adopts California emission
warranty provisions are covered by ...
Obtaining Warranty Service
BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United States, U.S. territories or Canada,
take your vehicle to an authorized Lexus dealer ...
