See also:

Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice. Contact the Lexus Customer Satisfaction Department at (8 ...

Special Operating Conditions
In addition to standard maintenance items, vehicles that are driven under special operating conditions require further maintenance service. These special operating conditions, which put added dema ...

NCDS Arbitration
What is the Dispute Settlement Program? This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case ...