If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by your Lexus dealer or a commercial towing service, using a lift-type truck or a flat bed truck.

Use a safety chain system for all towing, and abide by all state/provincial and local laws.

The wheels and axle on the ground must be in good condition.

If they are damaged, use a towing dolly or flat bed truck.

See also:

Lexus Enform with Safety Connect−Overview
Lexus Enform and Safety Connect are subscription−based telematics services that use Global Positioning System (GPS) data, embedded cellular technology and XM satellite data services to provi ...

Using a flat bed truck
If your Lexus is transported by flat bed truck, it should be tied down at the locations shown in the illustration. If you use chains or cables to tie down your vehicle, the angles shaded in bla ...

What other recourse do I have?
If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that th ...