Before towing

The following may indicate a problem with your transmission. Contact your Lexus dealer before towing.

• The engine is running but the vehicle will not move.

• The vehicle makes an abnormal sound.

    See also:

    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...

    What other recourse do I have?
    If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that th ...

    Manufacturer’s warranty coverage
    1) For three years or 50,000 miles, whichever occurs first: • If your vehicle fails a smog-check test, all necessary repairs and adjustments will be made by Lexus to ensure that your vehicle p ...