Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes ex tensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Deleting previous destinations
    The previous destination can be deleted. 1. Push the “SETUP” button. 2. Touch “Navi.” on the “Setup” screen. 3. Touch “Delete Previous Dest.”. 4. Touch the button you want to d ...

    How does the arbitration process work?
    When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

    Complimentary Services
    To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary services. These services are described on the followin ...