Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes ex tensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Installing child restraints
    Follow the child restraint system manufacturer’s instructions. Firmly secure the child restraints to the outboard second seats using the LATCH anchors or a seat belt. Attach the top tether strap w ...

    How does the arbitration process work?
    When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

    By geographic region
    In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealership. If your vehi ...