Body Repairs
If you’re involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That’s why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus’ high standards for quality, fit and corrosion resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty.
The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership.
Each dealership works with selected collision repair centers that meet Lexus’ strict requirements for
training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles.
See also:
Foot print map
For the area which is covered by the foot print map (Some areas in the following
cities: Detroit, Chicago, N.Y., L.A), you can switch to the foot print map on a
scale of 75 feet (25 m).
To switch ...
Obtaining warranty service
The tires that come as original equipment
on your vehicle are warranted
by their manufacturer and not Lexus.
Please refer to the tire warranty statement
included with the owner information
in y ...
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office
for response.
At the request of either party or the arbitrators, NCDS may schedule a technical
inspection. This may ...
