What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    Past record
    Fuel consumption information from recent resets will be displayed. 1. Push the “INFO/PHONE” button. 2. Touch “Fuel Consumption If the “Past Record” screen does not appear, touch “Pa ...

    Active head restraints
    When the occupant’s lower back presses against the seatback dur- ing a rear-end collision, the head restraint moves slightly forward and upward to help reduce the risk of whiplash on the seat oc ...

    Have the vehicle inspected by your Lexus dealer immediately.
    A buzzer sounds and a warning message is shown on the multi-informa- tion display. Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possib ...