What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...

    Optimal use of the audio /video system
    Touch to adjust the sound settings. ►“Sound” tab 1, 2, 3 Touch “-” or “+” to adjust the treble, mid or bass. 4, 5 Touch “Front” or “Rear” to adjust the front/rear ...

    Stowing the luggage cover (vehicle with third seat)
    Push the case while pressing the lock release button. Vehicles without a rear automatic air conditioning system: Shorten one side only. Vehicles with a rear automatic air conditioning system: Shorte ...