What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...

    Gauges and meters
    The units used on the speedometer may differ depending on the target region. 1 Tachometer Displays the engine speed in revolutions per minute 2 Engine coolant temperature gauge Displays the e ...

    Other settings
    Used for changing settings for Lexus Insider and XM Sports and Stocks. 1. Push the “SETUP” button. 2. Touch “Other”. On this screen, the following functions can be performed. ...