What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using a cable or chain secured to the emergency towing hooks. This should
only attempted on hard surfaced roa ...
Connecting and disconnecting a trailer
Stop your vehicle and a trailer in line and perform the following:
• Connecting a trailer
Set the rear height control air
suspension to N mode.
Turn off the “ENGINE START STOP”
switch o ...
What types of decisions are rendered, and how do I know if Lexus will abide
by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and
equitable after applying the appropriate legal standards. Remedies include but are
not limited to repairs; reimburse ...