What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    Installing child restraints using a seat belt (child restraint lock function belt)
    Rear facing Infant seat/convertible seat Fold the seatback forward. Then return the seatback and secure it at the first lock position (most upright position). Place the child restraint syste ...

    DAC (Downhill Assist Control system)
    The DAC helps to prevent excessive speed on steep downhill slopes. The system will operate when the vehicle is traveling under 15 mph (25 km/h) and the four-wheel drive control switch is in the L4 ...

    Dispute resolution
    If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...