What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    By geographic region
    In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealership. If your vehi ...