What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
If your vehicle fails an emissions test
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a cop ...
Explanation of Maintenance Items
The following descriptions are provided to give you a better understanding of
the maintenance services that should be performed on your vehicle.
The scheduled maintenance log indicates at which tim ...
Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of
printing. However, the program may be changed without notice.
Contact the Lexus Customer Satisfaction Department at (8 ...