NCDS Arbitration
- What is the Dispute Settlement Program?
- How much will it cost?
- What types of disputes are eligible?
- How long is the arbitration process?
- How do I request arbitration?
- How does the arbitration process work?
- What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
- Are there limits to the scope of arbitrated decisions?
- What other recourse do I have?
- Is the Dispute Settlement Program subject to change?
See also:
Obtaining Warranty Service
BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United States, U.S. territories or Canada,
take your vehicle to an authorized Lexus dealer ...
Additional Coverage
After your roadside assistance coverage expires, you may join a motor club created
exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning
service and discount ...
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800)25-LEXUS (800/255- 3987).
2)Have as much of the following information as possible:
• 17-digit Vehicle Identification Number ( ...