NCDS Arbitration
- What is the Dispute Settlement Program?
- How much will it cost?
- What types of disputes are eligible?
- How long is the arbitration process?
- How do I request arbitration?
- How does the arbitration process work?
- What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
- Are there limits to the scope of arbitrated decisions?
- What other recourse do I have?
- Is the Dispute Settlement Program subject to change?
See also:
Explanation of maintenance items
The following descriptions are provided
to give you a better understanding
of the maintenance services that
should be performed on your vehicle.
The scheduled maintenance log indicates
at which ...
First Scheduled Maintenance Service
First Scheduled Maintenance
Service: Six Months or
5,000 Miles
This complimentary service is performed
at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your ...
What is not covered
These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulation ...