How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Other settings
Used for changing settings for Lexus Insider and XM Sports and Stocks.
1. Push the “SETUP” button.
2. Touch “Other”.
On this screen, the following functions can be performed.
...
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropriate
to the prevailing weather conditions.
- Pre-winter prep ...
Typical voice guidance prompts
The voice guidance provides various messages as you approach an intersection,
or other point where you need to maneuver the vehicle.
1. “Proceed about 5 miles to Main
street.”
2. “In h ...