What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Repeat play
- Repeating a file
Press the 2 (RPT) button.
To cancel, press the 2 (RPT) button again.
- Repeating all the files in a folder
Press and hold the 2 (RPT) button until you hear a beep.
...
Heated steering wheel
The heated steering wheel heats the leather portion of the steering wheel.
Turns the heater on/off
The indicator light comes on when the heater is operating.
- The heated steering wheel can ...
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using a cable or chain secured to the emergency towing hooks. This should
only attempted on hard surfaced roa ...