What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.

The decision of the arbitrator(s) is binding on Lexus but not on you.

Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

    See also:

    Transfer
    *: Your Lexus vehicle is filled with “Toyota Genuine Transfer Gear oil LF” at the fac- tory. Use Lexus approved “Toyota Genuine Transfer Gear oil LF” or an equiva- lent of matching quali ...

    Hands-free system for cellular phones
    The hands-free system is a function that allows you to use your cellular phone without touching it. This system supports Bluetooth® cellular phones. Bluetooth® is a wireless data system that al ...

    Auxiliary boxes
    ►Front seats Press and release the lid. ►Second seats Pull down the armrest. Press the button to release the lock. ►Third seats CAUTION - While driving Do not leave ...