What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
By geographic region
In the United States, U.S.
Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehi ...
What is covered and how long
Basic Warranty
This warranty covers repairs and
adjustments needed to correct
defects in materials or workmanship
of any part supplied by Lexus, subject
to the exceptions indicated under
“What ...
ECT Switch
Use the mode select switch to select the driving mode that best suits the
driving and road
conditions.
1 Power mode
For more powerful acceleration and uphill
driving.
2 Normal mode
3 “2n ...