What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Navigation settings
“Home” and “Preset Destinations” can be set and edited.
Points or areas on the map can be registered.
On this screen, the following operations can be performed.
...
Using a Bluetooth® phone
1 Device name
2 Bluetooth® connection sta-
tus
3 Character deletion
4 Make a call
To display the screen shown above, press
or
on the
steering wheel.
Registering a Bluetooth® phone
You ...
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail
it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle,
or you may request a form by ca ...