What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.

The decision of the arbitrator(s) is binding on Lexus but not on you.

Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

    See also:

    Safety information
    Correct driving posture Drive in a good posture as follows: 1. Sit upright and well back in the seat. 2. Adjust the position of the seat forward or backward to ensure the pedals can be reache ...

    Using the radio
    Select radio mode on the source screen to display the control screen. 1. Selecting a preset station 2. Tuning the station Selecting a preset station Push “ ” or “ ” of “DISC·CH ...

    Personal/interior light main switch
    1. OFF The personal/Interior lights and interior light can be individually turned on or off. 2. Door position The personal/interior lights come on when a door is opened. They turn off when th ...