Is the Dispute Settlement Program subject to change?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / Is the Dispute Settlement Program subject to change?

The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice.

Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for the most current information concerning the Dispute Settlement Program.

    See also:

    Loaner Vehicle
    If your vehicle must be kept overnight at a Lexus dealership for a warrantycovered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehic ...

    Cool box
    Lift the lid while pulling up the lower lever to release the lock. Turns the cool box on/off When on, the indicator light comes on.  - The cool box can be operated when The “ENGINE STAR ...

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...