Is the Dispute Settlement Program subject to change?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / Is the Dispute Settlement Program subject to change?

The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice.

Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for the most current information concerning the Dispute Settlement Program.

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    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...

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