Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice.
Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for the most current information concerning the Dispute Settlement Program.
See also:
What is not covered
This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing ...
Dynamic radar cruise control
Dynamic radar cruise control supplements conventional cruise control
with a vehicle-to-vehicle distance control. In vehicle-to-vehicle dis-
tance control mode, the vehicle automatically accelerates ...
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration
to the arbitrator’s decision — is designed to take no more than 40 days. A decision
may be delayed if:
• You ...