How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    NCDS Arbitration
    What is the Dispute Settlement Program? This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case ...

    Correct driving posture
    Drive with a good posture as follows: 1. Sit upright and well back in the seat. 2. Adjust the position of the seat forward or backward to ensure the pedals can be reached and easily depressed t ...

    Dispute resolution
    If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...