How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:
• You fail to provide certain information required by NCDS.
• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).
See also:
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800)25-LEXUS (800/255- 3987).
2)Have as much of the following information as possible:
• 17-digit Vehicle Identification Number ( ...
Audio system
Vehicles with a navigation system
Refer to the “Navigation System Owner’s Manual”.
Vehicles without a navigation system
CD player with a changer and AM/FM radio
- Using cellular phon ...
Typical voice guidance prompts
The voice guidance provides various messages as you approach an intersection,
or other point where you need to maneuver the vehicle.
1. “Proceed about 5 miles to Main
street.”
2. “In h ...