How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Current position display
    When starting the navigation system, the current position is displayed first. This screen displays the current vehicle position and a map of the surrounding local area. The current vehicle posit ...

    Quality Control
    You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This proces ...

    Towing with a sling-type truck
    Do not tow with a sling type truck to prevent body damage. ...