How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

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    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance are essential. It is the owner’s responsibility to perform regular checks. Lexus recommends performing the followin ...