How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Roadside Assistance
    Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage. Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in ...

    Key information
    Keys Using the mechanical key To take out the mechanical key, slide the release lever and take the key out. After using the mechanical key, store it in the electronic key. Carry the mechanical ...

    Natural speech information (English only)
    Due to natural language speech recog- nition technology, this system enables recognition of a command when spoken naturally. However, the system cannot recognize every variation of each com- mand ...