How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Vehicle Service Agreements
    If you plan to keep your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific r ...

    Headlight cleaner switch
    Washer fluid can be sprayed on the headlights. Press the switch to clean the headlights. The headlight cleaners can be operated when The “ENGINE START STOP” switch is in IGNITION ON mode and ...

    Destination search by “Coordinates”
    1. Push the “DEST” button. 2. Touch “Coordinates” on the second page of the “Destination” screen. 3. Input the latitude and the longitude. 4. When the input is finished, touch “OK ...