How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Driving in vehicle-to-vehicle distance control mode
    This mode employs a radar sensor to detect the presence of vehicles up to approximately 400 ft. (120 m) ahead, determines the current vehicle- to-vehicle following distance, and operates to mainta ...

    Dispute resolution
    If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...

    Other messages
    If the following message is displayed, take appropriate action and confirm that the message has disappeared.  - Warning light display in radar cruise mode (if equipped) In the following cas ...