How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Are there limits to the scope of arbitrated decisions?
    Arbitrated decisions do not include: • Attorney fees • Punitive damages • Multiple damages • Consequential damages, other than incidental damages that you may be entitled to under law ...

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