How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Using the hands-free system (for cellular phones)
     - Audio unit 1.Display A message, name, phone number, etc. is displayed. Lower-case characters and special characters cannot be displayed. 2.Selects speed dials 3.Displays information tha ...

    If the electronic key does not operate properly
    If communication between the electronic key and vehicle is interrupted or the electronic key cannot be used because the battery is depleted, the smart access system with push-button start and wire ...

    If the shift lever cannot be shifted from “P”
    If the shift lever cannot be shifted with your foot on the brake, there may be a problem with the shift lock system (a system to prevent acci- dental operation of the shift lever). Have the vehicle ...