How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Lexus parking assist monitor
    The parking assist monitor assists the driver by displaying an image of the view behind the vehicle while backing up, for example while park- ing. The parking assist monitor assists with the foll ...

    Starting route guidance
    After inputting the destination, the screen changes and displays the map location of the selected destination and the route preference. 1. Scroll the map to the desired point. “Adjust Location ...

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...