How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Loaner Vehicle
    If your vehicle must be kept overnight at a Lexus dealership for a warrantycovered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehic ...

    Maintenance
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to ...

    Auxiliary boxes
    ►Front seats Press and release the lid. ►Second seats Pull down the armrest. Press the button to release the lock. ►Third seats CAUTION - While driving Do not leave ...