What other recourse do I have?

If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.

    See also:

    Complimentary Services
    To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary services. These services are described on the followin ...

    Obtaining Warranty Service
    BY GEOGRAPHIC REGION In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealer ...

    Federal Emission Control Warranty
    WHAT IS COVERED AND HOW LONG Emission Defect Warranty Lexus warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale with applicable federal emissions stand ...