What other recourse do I have?

If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.

    See also:

    Complimentary Services
    To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary services. These services are described on the followin ...

    Explanation of maintenance items
    The following descriptions are provided to give you a better understanding of the maintenance services that should be performed on your vehicle. The scheduled maintenance log indicates at which ...

    Body Repairs
    If you’re involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That’s why it is important to make sure repairs are made only with Genuine ...