How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Extending the case
    Push the lock release button. Pull the case until it locks. Check that the lock release button can be seen.  - Adjusting the sub cover (vehicles with third seats) Fasten the button when t ...

    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

    Using the hands-free system (for cellular phones)
     - Audio unit 1.Display A message, name, phone number, etc. is displayed. Lower-case characters and special characters cannot be displayed. 2.Selects speed dials 3.Displays information tha ...