How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.
See also:
Where to go for maintenance
You may have maintenance performed
on your vehicle by any qualified
person or facility. However, Lexus
recommends having maintenance
performed by an authorized Lexus
dealership.
Lexus dealersh ...
Floor mat
Use only floor mats designed specifically for vehicles of the same model and
model year as your vehicle. Fix them securely in place onto the carpet.
Fix the floor mat in place using the retaining h ...
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in ...