How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Adjusting sound quality and volume balance
     - Changing sound quality modes Press the “TUNE/SEL” knob. Pressing the button changes sound modes in the following order: “BAS” → “MID” → “TRE” → “FAD” & ...

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...

    Using the hands-free phone system for the first time
    Before using the hands-free phone system, it is necessary to register a cellular phone in the system. The system will enter phone registration mode automatically when starting the system with no c ...