How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    Automatic Transmission
    ■Shift positions P Park* R Reverse N Neutral (drive not engaged) D Drive S “S” mode *: The engine can only be started in “P”. The vehicle can only be shifted out of “P” ...

    Before towing
    The following may indicate a problem with your transmission. Contact your Lexus dealer before towing. • The engine is running but the vehicle will not move. • The vehicle makes an abnormal sou ...

    If your vehicle needs to be towed
    If towing is necessary, we recommend having your vehicle towed by your Lexus dealer or a commercial towing service, using a lift-type truck or a flat bed truck. Use a safety chain system for all ...