How much will it cost?

The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

    See also:

    If You Need Assistance
    Both Lexus and your Lexus dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern, please take the following s ...

    Follow the correction procedures.
    A buzzer sounds and a warning message is shown on the multi-informa- tion display. After taking the specified steps to correct the suspected problem, check that the warning message goes off. ...

    Crawl Control
    Allows travel on extremely rough off-road surfaces at a fixed low speed without pressing the accelerator or brake pedal. Minimizes loss of traction or vehicle slip when driving on slippery road su ...