Safety Connect

Safety Connect is a subscription-based telematics service that uses Global Positioning System (GPS) data and embedded cellular technology to provide safety and security features to subscribers. Safety Connect is supported by Lexus’ designated response center, which operates 24 hours per day, 7 days per week.

Safety Connect service is available by subscription on select, telematics hardware- equipped vehicles.

■Buttons

1 Microphone

1 Microphone
2 LED light indicators
3 “SOS” button

■Services

Subscribers have the following Safety Connect services available: ● Automatic Collision Notification*
In case of either airbag deployment or severe rear-end collision, the system is designed to automatically call the response center. The responding agent receives the vehicle’s location and attempts to speak with the vehicle occupants to assess the level of emer- gency. If the occupants are unable to communicate, the agent automatically treats the call as an emergency, contacts the nearest emergency services provider to describe the situation, and requests that assistance be sent to the location.

*: U.S. Patent No. 7,508,298 B2

● Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in locating and recovering the vehicle. After filing a police report, call the Safety Connect response center at 1-800-25-LEXUS (1-800-255-3987) and follow the prompts for Safety Connect to initiate this service.

In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con- nect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Lexus.com.

● Emergency Assistance Button (SOS)
In the event of an emergency on the road, push the “SOS” button to reach the Safety Connect response center. The answering agent will determine your vehicle’s location, assess the emergency, and dispatch the necessary assistance required.

If you accidentally press the “SOS” button, tell the response-center agent that you are not experiencing an emergency.

● Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included warranty-based Lexus roadside service.

Subscribers can press the “SOS” button to reach a Safety Connect response-center agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.

For a description of the Roadside Assistance services and their limitations, please see the Safety Connect Terms and Conditions, which are available at Lexus.com.

■Subscription

After you have signed the Telematics Subscription Service Agreement and are enrolled, you can begin receiving services.

A variety of subscription terms is available for purchase. Contact your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or push the “SOS” button in your vehicle for fur- ther subscription details.

    See also:

    Fuel pump shut off system
    To minimize the risk of fuel leakage when the engine stalls or an airbag inflates upon collision, the fuel pump shut off system stops supplying fuel to the engine. Follow the procedure below to res ...

    Erasing the entire HomeLink® memory (all three programs)
    Press and hold the 2 outside but- tons for 10 seconds until the indi- cator light flashes. If you sell your vehicle, be sure to erase the programs stored in the HomeLink® memory.  - Befo ...

    Safety information for Safety Connect
    Important! Read this information before using Safety Connect.  - Exposure to radio frequency signals The Safety Connect system installed in your vehicle is a low-power radio transmitter and r ...