Travel Protection
Lexus will reimburse for a rental car
for up to five days and for overnight
lodging for up to three nights (not to
exceed $200 per night) if all of the
following occur:
• Your vehicle becomes inoperable
or unsafe to drive when you
are more than 100 miles from
home.
• Your vehicle’s malfunction is
caused by a warranty-covered
condition.
• Repairs will take longer than
eight hours to complete.
To obtain reimbursement for rental car and lodging expenses, contact a Lexus dealership service consultant.
See also:
Do-it-yourself service precautions
If you perform maintenance yourself, be sure to follow the correct procedure
given in these sections.
CAUTION
The engine compartment contains many mechanisms and fluids that may move sud-
...
If you have repair delays questions
If you have questions or concerns
about your vehicle’s California emission
warranty coverage, please follow
the steps described.
You may also request information
from or report complaints to: ...
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration
to the arbitrator’s decision — is designed to take no more than 40 days. A decision
may be delayed if:
• You ...