Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Vehicle Service History
    When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automot ...

    If you have repair delays questions
    If you have questions or concerns about your vehicle’s California emission warranty coverage, please follow the steps described. You may also request information from or report complaints to: ...

    Listing the registered data
    Select “List Names” using a voice command or the “TUNE/SEL” knob. The list of the registered data will be read aloud. When listing is complete, the system returns to the “Phonebook”. Pr ...