Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Destination search
    1 Press the “DESTâ€� button. 2 This screen is displayed. ●One of 11 different methods can be used to search a destination. INFORMATION ● When searching a destination, the respo ...

    NCDS Arbitration
    What is the Dispute Settlement Program? This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case ...

    If you lose your keys
    New genuine Lexus keys can be made by your Lexus dealer using the other key and the key number stamped on your key number plate. ...