Quality Control
You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.
If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.
See also:
If your vehicle overheats
If the engine overheats:
Stop the vehicle in a safe place
and turn off the automatic air conditioning system.
Check to see if steam is coming
out from under the hood.
If you see steam:
Stop ...
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail
it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle,
or you may request a form by ca ...
Lexus Dealership Service
To ensure that your vehicle receives first-quality service and factoryauthorized
parts, Lexus recommends having maintenance performed by an authorized Lexus dealership.
To locate your nearest auth ...