Quality Control

You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.

If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.

    See also:

    Your warranty rights and obligations
    The California Air Resources Board (CARB) and Lexus are pleased to explain the emission control system warranty for your 2013 vehicle. In California, new motor vehicles must be designed, built an ...

    If your vehicle needs to be towed
    If towing is necessary, we recommend having your vehicle towed by your Lexus dealer or a commercial towing service, using a lift-type truck or a flat bed truck. Use a safety chain system for all ...

    Maintenance
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to ...