Quality Control
You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.
If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.
See also:
Initializing the system
Select “Initialize” and then “Confirm”
using the “TUNE/SEL” knob.
Select “Confirm” again using the
“TUNE/SEL” knob.
- Initialization
• The following data in the sy ...
What is not covered
These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
...
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail
it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle,
or you may request a form by ca ...