Quality Control
You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician.
If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.
See also:
Alarm
The system sounds the alarm and flashes lights when forcible entry is
detected.
- Triggering of the alarm
The alarm is triggered in the following situations when the
alarm is set:
l A locked do ...
What types of decisions are rendered, and how do I know if Lexus will abide
by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and
equitable after applying the appropriate legal standards. Remedies include but are
not limited to repairs; reimburse ...
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail
it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle,
or you may request a form by ca ...