Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    The Smart Key
    Your Lexus vehicle was made with two “Smart Keys” and an aluminum key-number plate. Each Smart Key includes an electronic main key that has an integrated mechanical back-up key. The electronic ...

    Electronic Key Alarm
    The electronic key alarm uses an alarm and warning messages to indicate that the electronic key has been used improperly. Take appropriate measure in response to any warning messages that are di ...

    Making a phone call
     - Making a phone call • Dialing by inputting a number “Dial by number” • Dialing by inputting a name “Dial by name” • Speed dialing • Dialing a number stored in the outgoin ...