Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Scrapping of your Lexus
    The SRS airbag and seat belt pretensioner devices in your Lexus contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may caus ...

    Multi-terrain Select
    Multi-terrain Select is a system that helps drivability in off-road situations. Select a mode that most closely matches the type of terrain on which you are driving from among 4 modes. Engine cont ...

    Using the hands-free phone system for the first time
    Before using the hands-free phone system, it is necessary to register a cellular phone in the system. The system will enter phone registration mode automatically when starting the system with no c ...