Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    SRS airbags
    The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce t ...

    Using the automatic air conditioning system
    Vehicles without a rear automatic air conditioning system Press the “AUTO” button. The air conditioning system begins to operate. Air outlets and fan speed are automatically adjusted accordin ...

    Maintenance
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to ...