Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Setting voice guidance volume
    Select “Guidance Vol” using the “TUNE/SEL” knob. Change the voice guidance volume. To decrease the volume: Turn the “TUNE/SEL” knob counterclockwise. To increase the volume: Turn th ...

    By geographic region
    In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealership. If your vehi ...

    If you lose your keys
    New genuine Lexus keys can be made by your Lexus dealer, using the other keys and the key number stamped on your key number plate. If communication between the electronic key and vehicle is inter- ...