Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    What is the Dispute Settlement Program?
    This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having ...

    Tires
    Replace or rotate tires in accordance with tread wear. - Checking tires 1 New tread 2 Treadwear indicator 3 Worn tread The location of treadwear indicators is shown by the “TWI” or “ ...

    Opening the fuel tank cap
    Perform the following steps to open the fuel tank cap. Before refueling the vehicle Turn the “ENGINE START STOP” switch off and ensure that all the doors and windows are closed. Opening the f ...