Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Overview button and guidance screen
    *: Press and hold the “PWR·VOL” knob for 3 seconds or more to turn off the screen and restart the navigation system. Do this when the vehicle-mounted device response is extremely slow. ...

    Floor mats
    Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the f ...

    Heated steering wheel
    The heated steering wheel heats the leather portion of the steering wheel. Turns the heater on/off The indicator light comes on when the heater is operating.  - The heated steering wheel can ...