Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...

    Luggage compartment features
    - Cargo hooks Cargo hooks are provided for securing loose items. - Cargo net hooks To hang the cargo net, use the cargo net hooks and rear cargo hooks. The cargo net itself is not includ ...

    Using the radio
    Select radio mode on the source screen to display the control screen. 1. Selecting a preset station 2. Tuning the station Selecting a preset station Push “ ” or “ ” of “DISC·CH ...