Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    Obtaining Warranty Service
    BY GEOGRAPHIC REGION In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealer ...

    If your vehicle overheats
    If the engine overheats: Stop the vehicle in a safe place and turn off the automatic air conditioning system. Check to see if steam is coming out from under the hood. If you see steam: Stop ...

    Dealer certificate
    We (the dealership) want you to know that at the time your new Lexus vehicle is being delivered: 1) On the basis of written notification furnished by Lexus, we have knowledge that the vehicle is ...