Dispute resolution

If a dispute arises regarding your warranty coverage, please follow the steps described.

Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state.

For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.

    See also:

    What is not covered
    These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. †...

    Distance and time to destination
    When the vehicle is on the guidance route, the distance and the estimated travel/arrival time to the destination are displayed. When the vehicle is not on the guidance route, the distance and the ...

    Travel Protection
    Lexus will reimburse for a rental car for up to five days and for overnight lodging for up to three nights (not to exceed $200 per night) if all of the following occur: • Your vehicle becomes ino ...