If your vehicle fails an emissions test
If your vehicle fails an EPA-approved emissions test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the emissions test report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, see page 37, “Obtaining Warranty Service.”
See also:
Multi-information display
Settings that can be changed using the menu switch and the “ENTER” switch.
- In the following situations, customize mode will automatically be
turned off.
• A warning message appea ...
How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly
and equitably resolve your concerns. The decision-maker is an impartial third party.
The decision of the arbitr ...
Hybrid system
Hybrid system
Your vehicle is a hybrid vehicle. It has characteristics different from
conventional
vehicles. Be sure you are closely familiar with the characteristics
of your vehicle, and operate ...
