Maintenance

You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide.

Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty.

When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose.

Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. However, any failure or noncompliance caused by improper maintenance or repairs is not covered by this warranty.

    See also:

    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
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