General information

You are responsible for ensuring that your Lexus is operated and maintained according to the instructions in the Owner’s Manual and the “Maintenance Information” section of this guide.

You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage.

These records should include date of service, mileage at time of service and a description of service performed and/or parts installed. For your convenience, maintenance logs are included in the “Maintenance Information” section of this guide. If you sell your vehicle, you should give your maintenance records to the new owner.

Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty.

    See also:

    Seat belt instructions for Canadian owners (in French)
    The following is a French explanation of seat belt instructions extracted from the seat belt section in this manual See the seat belt section for more detailed seat belt instructions in English. ...

    First Scheduled Maintenance Service
    First Scheduled Maintenance Service: Six Months or 5,000 Miles This complimentary service is performed at six months or 5,000 miles, whichever occurs first. To obtain this service, contact your ...

    How do I request arbitration?
    To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...