Essential information

Emergency flashers

Use the emergency flashers if the vehicle malfunctions or is involved in an

Press the switch to flash all the

Press the switch to flash all the
turn signal lights. To turn them
off, press the switch once again.

To prevent 12-volt battery discharge
Do not leave the emergency flashers on longer than necessary when the hybrid system
is not operating.

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.

Before towing

The following may indicate a problem with your hybrid transmission.
Contact your Lexus dealer before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.

Emergency towing

If a tow truck is not available in an

If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.

Installing towing eyelets

Remove the eyelet cover using a

Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the

Insert the towing eyelet into the

Insert the towing eyelet into the
hole and tighten partially by hand.

Tighten down the towing eyelet

Tighten down the towing eyelet
securely using a wheel nut wrench.

Towing with a sling-type truck

Do not tow with a sling-type truck

Do not tow with a sling-type truck
to prevent body damage.

Towing with a wheel-lift type truck

- From the front (2WD models).

Release the parking brake.

Release the parking brake.

- From the front (AWD models).

Use a towing dolly under the rear

Use a towing dolly under the rear

- From the rear.

Use a towing dolly under the front

Use a towing dolly under the front

Using a flatbed truck

If your Lexus is transported by a

If your Lexus is transported by a
flatbed truck, it should be tied
down at the locations shown in the

If you use chains or cables to tie

If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.

Before emergency towing

1. Release the parking brake.
2. Shift the shift lever to N.
3. Turn the “POWER” switch to ACCESSORY (hybrid system off) or ON
(hybrid system operating) mode.

Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains.
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.

To prevent causing serious damage to the hybrid transmission when towing using
a wheel-lift type truck
2WD models: Never tow this vehicle from the rear with the front wheels on the
AWD models: Never tow this vehicle with any of the wheels in contact with the
To prevent damaging the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
To prevent body damage when towing using a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.

If you think something is wrong

If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.

Visible symptoms

Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.).
Flat-looking tires or uneven tire wear.
Engine coolant temperature gauge needle continually points
higher than normal.

Audible symptoms

Changes in exhaust sound.
Excessive tire squeal when cornering.
Strange noises related to the suspension system.
Pinging or other noises related to the hybrid system.

Operational symptoms

Engine missing, stumbling or running rough.
Appreciable loss of power.
Vehicle pulls heavily to one side when braking.
Vehicle pulls heavily to one side when driving on a level road.
Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor.

Event data recorder

Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.

Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or near crash event.

In a crash or a near crash event

The SRS airbag sensor assembly contains the EDR. In a crash or near
crash event, this device may record some or all of the following information:
Engine speed.
Whether the brake pedal was applied or not.
Vehicle speed.
To what extent the accelerator pedal was depressed.
Position of the hybrid transmission shift lever.
Whether the driver and front passenger wore seat belts or not.
Driver's seat position.
SRS airbag deployment data.
SRS airbag system diagnostic data.
Front passenger’s occupant classification.
The information above is intended to be used for the purpose of improving
vehicle safety performance. Unlike general data recorders, the EDR
does not record sound data such as conversation between passengers.

Disclosure of the data

Lexus will not disclose the data recorded in an EDR to a third party
except when:
An agreement from the vehicle's owner (or the leasing company for a
leased vehicle) is obtained.
Officially requested to by the police or other authorities.
Necessary, for use as a defense for Lexus in a law suit.
Ordered to by a court of law.
However, if necessary Lexus will:
Use the data for research on Lexus vehicle safety performance.
Disclose the data to a third party for research purposes without disclosing
details of the vehicle owner, and that only when deemed necessary.
Disclose summarized data cleared of vehicle identification information
to a non-Lexus organization for research purposes.

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