How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Rear Window Wiper and Washer
    ►Type A 1Off 2Intermittent window wiper operation 3Normal window wiper operati 4Washer/wiper dual operation 5Washer/wiper dual operation ►Type B 1Off 2Intermittent window wip ...

    What types of disputes are eligible?
    NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever i ...

    Maintenance
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to ...