How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    If the shift lever cannot be shifted from P
    If the shift lever cannot be shifted with your foot on the brake, there may be a problem with the shift lock system (a system to prevent accidental operation of the shift lever). Have the vehicle ...

    Towing with a wheel lift-type truck
    From front Use a towing dolly under the rear wheels. From rear Use a towing dolly under the front wheels. ...

    If you have repair delays questions
    If you have questions or concerns about your vehicle’s California emission warranty coverage, please follow the steps described. You may also request information from or report complaints to: ...