How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Destination search
    1 Press the “DEST” button. 2 This screen is displayed. ●One of 11 different methods can be used to search a destination. INFORMATION ● When searching a destination, the respo ...

    Setting up the “Address Book”
    Points or areas on the map can be registered. 1. Push the “SETUP” button. 2. Touch “Navi.” on the “Setup” screen. 3. Touch “Address Book”.  - Registering address book entr ...

    What other recourse do I have?
    If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that th ...