How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Reporting safety defects for U.S. owners
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ad ...

    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance is essential. It is the owner’s responsibility to perform regular checks. Lexus recommends the following maintenance. ...

    Setting up the “Areas to Avoid”
    Areas you want to avoid because of traffic jams, construction work or other reasons can be registered as areas to avoid. 1. Push the “SETUP” button. 2. Touch “Navi.” on the “Setup” scr ...