How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    How does the arbitration process work?
    When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

    Complimentary Services
    To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary ser - vices. These services are described on the followin ...

    Information display
    MAP DATABASE VERSION AND COVERAGE AREA Coverage areas and legal information can be displayed and map data can be updated. 1 Press the “INFO” button. 2 Touch “Map Data”. ●The ...