How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Maintenance requirements
    To ensure safe and economical driving, day-to-day care and regular maintenance are essential. It is the owner’s responsibility to perform regular checks. Lexus recommends performing the followin ...

    Lexus Insider
    Lexus Insider is an optional service that can send audio messages, or articles, to participating owners’ vehicles via the navigation system. Potential Lexus Insider subjects might include, for e ...

    Hands-free System (For Cellular Phone)
    ■Bluetooth® phone pairing Compatible Bluetooth®-equipped phones can be connected to the vehicle, enabling hands-free operation. Please refer to the cellular phone manufacturer’s user g ...