How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    When the VSC/TRAC or Active TRAC/hill-start assist control systems are operating
    If the vehicle is in danger of slip- ping or rolling backward when starting on an incline, or if any of the drive wheels spins, the slip indi- cator light flashes to indicate that the VSC/TRAC or ...

    Random playback
     - Playing files from a folder in random order Press the 1 (RAND) button. To cancel, press the 1 (RAND) button again.  - Playing all the files from a USB memory in random order Press and ...

    Explanation of Maintenance Items
    The following descriptions are provided to give you a better understanding of the maintenance services that should be performed on your vehicle. The scheduled maintenance log indicates at which tim ...