How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    General maintenance
    Listed below are the general maintenance items that should be performed at the intervals specified in the “Warranty and Service Guide” or “Owner’s Manual Supplement”. It is recommended t ...

    Second Scheduled Maintenance Service
    Second Scheduled Maintenance Service: 12 Months or 10,000 Miles This complimentary service is performed at 12 months or 10,000 miles, whichever occurs first. To obtain this service, contact your L ...

    Tire Limited Warranty
    OBTAINING WARRANTY SERVICE The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Lexus. Please refer to the tire warranty statement included with th ...