How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Additional Coverage
    After your roadside assistance coverage expires, you may join a motor club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discount ...

    DAC (Downhill Assist Control system)
    The DAC helps to prevent excessive speed on steep downhill slopes. The system will operate when the vehicle is traveling under 15 mph (25 km/h) and the four-wheel drive control switch is in the L4 ...

    What is not covered
    These warranty obligations do not apply to failures or noncompliance caused by: ʉۢ The use of replacement parts not certified in accordance with aftermarket parts certification regulation ...