How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Overview button and guidance screen
    *: Press and hold the “PWR·VOL” knob for 3 seconds or more to turn off the screen and restart the navigation system. Do this when the vehicle-mounted device response is extremely slow. ...

    If you have questions
    If you have questions or concerns about your vehicle’s federal emission warranty coverage, please follow the steps described on pages 9–10. In the case of the Emission Performance Warranty, y ...

    Detour setting
    While the route guidance is operating, you can change the route to detour around a section of the route where a delay is caused by road repairs, or an accident, etc. 1. Touch “Route”. 2. ...