How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    If your vehicle overheats
    If the engine overheats: Stop the vehicle in a safe place and turn off the automatic air conditioning system. Check to see if steam is coming out from under the hood. If you see steam: Stop ...

    Driving positiomemory system
    Your preferred driving position (the position of the driver’s seat, steer- ing wheel and outside rear view mirrors) can be entered into the com- puter’s memory and recalled with the touch of a b ...

    Engine oil
    With the engine at operating temperature and turned off, check the oil level on the dipstick.  - Checking the engine oil Park the vehicle on level ground. After warming up the engine and t ...