How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Engine immobilizer system
    The vehicle’s keys have built-in transponder chips that prevent the engine from starting if the key has not been previously registered in the vehicle’s on-board computer. Never leave the keys ...

    Steering wheel
    The steering wheel can be adjusted to a comfortable position while the “ENGINE START STOP” switch is in ACCESSORY or IGNITION ON mode or when the driver’s seat belt is fastened. Up Down T ...

    Essential information
    Emergency flashers Use the emergency flashers if the vehicle malfunctions or is involved in an accident. Press the switch to flash all the turn signal lights. To turn them off, press the swit ...