How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    What is not covered
    These warranty obligations do not apply to failures or noncompliance caused by:  • The use of replacement parts not certified in accordance with aftermarket parts certification regulation ...

    Route overview
    1. Touch “Route”. 2. Touch “Overview”. The entire route from the current position to the destination is displayed. “OK”: To start guidance. “Turn List”: The following screen ...

    Where to go for maintenance
    You may have maintenance performed on your vehicle by any qualified person or facility. However, Lexus recommends having maintenance performed by an authorized Lexus dealership. Lexus dealersh ...