How to Get Help

To obtain roadside assistance, take the following steps:

1) Call (800)25-LEXUS (800/255- 3987).

2)Have as much of the following information as possible:

• 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb

• Owner’s name and home address

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive.

    See also:

    Distance and time to destination
    When the vehicle is on the guidance route, the distance and the estimated travel/arrival time to the destination are displayed. When the vehicle is not on the guidance route, the distance and dire ...

    Steering wheel
    The steering wheel can be adjusted to a comfortable position while the “ENGINE START STOP” switch is in ACCESSORY or IGNITION ON mode or when the driver’s seat belt is fastened. Up Down T ...

    Fuel pump shut off system
    To minimize the risk of fuel leakage when the engine stalls or an airbag inflates upon collision, the fuel pump shut off system stops supplying fuel to the engine. Follow the procedure below to res ...