Your Responsibilities
See also:
Quality Control
You may have noticed a few miles on
the odometer when you took delivery
of your Lexus. This mileage is a result
of the comprehensive process used to
ensure the quality of your vehicle. This
proce ...
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office
for response.
At the request of either party or the arbitrators, NCDS may schedule a technical
inspection. This may ...
Active head restraints
When the occupant’s lower back presses against the seatback dur- ing a rear-end
collision, the head restraint moves slightly forward and upward to help reduce the
risk of whiplash on the seat oc ...
