See also:

Quality Control
You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This proce ...

How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

Active head restraints
When the occupant’s lower back presses against the seatback dur- ing a rear-end collision, the head restraint moves slightly forward and upward to help reduce the risk of whiplash on the seat oc ...