See also:

Dispute resolution
If a dispute arises regarding your warranty coverage, please follow the steps described. Please note that you must use the National Center for Dispute Settlement before seeking remedies throug ...

How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...

When receiving a phone call
 - Answering the phone Press the off-hook switch.  - Refusing the call Press the on-hook switch. ...