Reporting safety defects for U.S. owners

Lexus LX / Lexus LX Owners Manuals / For owners / Reporting safety defects for U.S. owners

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-25-LEXUS).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or the Lexus Division of Toyota Motor Sales, U.S.A., Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E., Washington, DC 20590. You can also obtain other information about motor

    See also:

    How does the arbitration process work?
    When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

    Instrument cluster light control switch
    The brightness of the instrument cluster lights can be adjusted. 1. Brighter 2. Darker The meters and display illuminate when The “ENGINE START STOP” switch is in IGNITION ON mode. Instrume ...

    Phonebook
    INFORMATION Phonebook data is managed for every registered phone. When another phone is connecting, you can not read the registered data. “Phonebook” is accessed from the “Phonebook Settings ...