If you have repair delays questions
If you have questions or concerns about your vehicle’s California emission warranty coverage, please follow the steps described.
You may also request information from or report complaints to:
California Air Resources Board
Mobile Source Control Division
P.O. Box 8001
El Monte, CA 91734-8001
(800)242-4450
See also:
If you lose your keys
New genuine Lexus keys can be made by your Lexus dealer, using the
other keys and the key number stamped on your key number plate.
If communication between the electronic key and vehicle is inter-
...
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration
to the arbitrator’s decision — is designed to take no more than 40 days. A decision
may be delayed if:
• You ...