For owners

See also:

Important information about this manual
For safety reasons, this manual indicates items requiring particular attention with the following marks. CAUTION This is a warning against anything which may cause injury to people if the warnin ...

How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitr ...

How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by ca ...