What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever is earlier; or 2) the appli cable provision of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your state cover vehicles used for commercial purposes; or 2) claims that an air bag failed to deploy or deployed when it should not have; or 3) disputes regarding fires and/or accidents and/or theft.
Since there are other additional exclusions, please contact NCDS for further information on eligibility guidelines. You must file a request for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period.
See also:
Head restraints
Head restraints are provided for all seats.
Front and second seats
Vertical adjustment
1. Up
Pull the head restraints up.
2. Down
Push the head restraint down while pushing the lock release but ...
Crawl Control
Allows travel on extremely rough off-road surfaces at a fixed low speed without
pressing the accelerator or brake pedal. Minimizes loss of traction or vehicle slip
when driving on slippery road su ...
Natural speech information (English only)
Due to natural language speech recog-
nition technology, this system enables
recognition of a command when spoken
naturally. However, the system cannot
recognize every variation of each com-
mand ...