What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Cleaning and protecting the vehicle exterior
Perform the following to protect the vehicle and maintain it in prime condition:
• Working from top to bottom, liberally apply water to the vehicle body, wheel
wells and underside of the vehicle ...
Quick reference (“Destination” screen)
The “Destination” screen allows you to search for a destination. To display the
“Destination” screen, push the “DEST” button.
1. “Address”
A house number and the street address c ...
California Emission Control Warranty
Vehicles equipped with a California Certified Emission Control System that
are registered and operated in California or any state that adopts California emission
warranty provisions are covered by ...