What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
What is not covered
These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
†...
Destination Assist
Destination Assist provides you with live assistance for finding destinations
via the Lexus Enform response center. You can request either a specific business,
address, or ask for help locating yo ...
Engine compartment cover
- Removing the engine compartment cover
- Installing the clips
NOTICE
- After installing an engine compartment cover
Make sure the cover is securely installed in its original ...