What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Lexus Insider
Lexus Insider is an optional service that can send audio messages, or articles,
to participating owners’ vehicles via the navigation system. Potential Lexus Insider
subjects might include, for e ...
Conversation mirror
The conversation mirror can provide the driver and the front passenger with
a view of the rear seat area without the need to turn around.
Press in the button.
- To use the overhead console ...
Vehicle settings
MAINTENANCE
When the navigation system is turned
on, the “Maintenance Reminder” screen
displays when it is time to replace a part
or certain components.
1 Press the “SETUP” button.
2 T ...
