What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.

The decision of the arbitrator(s) is binding on Lexus but not on you.

Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

    See also:

    XM Stocks
    XM Stocks is a service included with an XM Satellite Radio subscription. This service is also available with an XM TravelLink subscription. With this ser- vice, you can receive updates via the na ...

    Connecting and disconnecting a trailer
    Stop your vehicle and a trailer in line and perform the following: • Connecting a trailer Set the rear height control air suspension to N mode. Turn off the “ENGINE START STOP” switch o ...

    Dynamic radar cruise control
    Dynamic radar cruise control supplements conventional cruise control with a vehicle-to-vehicle distance control. In vehicle-to-vehicle dis- tance control mode, the vehicle automatically accelerates ...