What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Brakes
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N, 50
kgf) while the engine is running.
*2: Parking brake pedal travel when depressed with a force of 44.1 lbf (196 N,
20 ...
Destination search by “Intersection & Freeway”
There are 2 ways to search.
(a) Search by intersection
(b) Search by Freeway Entrance/Exit
1. Push the “DEST” button.
2. Touch “Intersection & Freeway” on the second page of the “Des ...
Lexus Enform with Safety Connect−Overview
Lexus Enform and Safety Connect are subscription−based telematics services that
use Global Positioning System (GPS) data, embedded cellular technology and XM satellite
data services to provi ...