What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator(s) is binding on Lexus but not on you.
Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
See also:
Off-road precautions
This vehicle belongs to the utility vehicle class, which has
higher ground clearance and narrower tread in relation to the
height of its center of gravity to make it capable of performing in
a wide ...
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain types
of severe impacts that may cause significant injury to the occupants.
They work together with the seat belts to help reduce t ...
Display
Wide view front monitor
The image from the front camera is displayed. Use this monitor to help check
the area in front of the vehicle for safety, for example in intersec- tions with
poor visibili ...